Operations Associate
Role: Full Time Operations Associate (Administrative Assistant)
Location: Singapore
Reports to: Senior Operations Manager
Working hours: Mon – Fri: 8AM – 5PM
About Our Client
Our client is a Spirits distributor for cocktails and is looking for an Operations Associate to join their growing team! The successful hire’s responsibilities include invoicing, responding to emails, planning delivery schedules and more! Their goal is to increase efficiency, profitability and overall customer satisfaction: a great working environment and growth prospects.
About You
You love helping people and the organisation while looking to join an amazing team. You get a lot of satisfaction from finding solutions and enjoy human connections. You are responsible, hold yourself accountable, and possess the ability to speak to anyone to provide the best customer experience. You love to roll up your sleeves and pitch in.
Job Description
Processing orders, invoicing and delivery scheduling
Handling E-Commerce platforms and order management
Inventory management (Stock management, adjustment, etc)
Processing customs clearance and managing related documents
Filing and archiving of documents and invoices
Maintaining and improving customer service levels
Replying to client queries and requests (emails and phone calls)
Able to actively communicate and work collaboratively with superiors and coworkers
Reporting any discrepancies
Pitching in with picking and packing of orders
Assisting and participating in annual stocktake
All related tasks and duties assigned by the management
Requirements
High level of integrity and responsibility
Independent and self-motivated individual with a positive attitude
Able to work well under pressure and a good team player
Able to work in a fast-paced environment
Compensation and Benefits
Unlimited career opportunities and growth potential within a thriving and growing group across APAC
Attractive base salary
Work with an amazing team of passionate people
Generous annual leave package
Medical insurance coverage
Four-week paid sabbatical after 5 years of service in the company
Accela Recruitment Services Pte Ltd
EA License: 15C7529
EA Personnel No: R22107085