Operations Lead
Role: Operations Lead
Location: Singapore with Remote working options
Are you energized by working in a high-end, fast-paced professional services environment? Do you enjoy translating executive vision into actionable team outcomes and optimizing operations for growth? If so, we have an extraordinary opportunity for you.
About Our Client
Our client is a globally respected leadership advisory and executive coaching firm, supporting senior executives and boards through succession, development, and speaking engagements. With an exceptional track record of repeat and referral business, they are known for delivering seamless, high-touch service to a discerning international client base.
The firm is seeking an operations leader who can drive smooth execution, anticipate and resolve challenges, and embody the professionalism and polish that their clients value.
As the firm continues to scale, they are seeking a proactive, detail-oriented Operations Lead to help align the team, optimize operations, and support the implementation of strategic initiatives.
Role Overview
As their Operations Lead, you will:
Support Executive Decision-Making: Filter and communicate executive decisions with clarity and consistency to ensure team alignment.
Execute Strategic Initiatives: Collaborate with leadership to scope and implement projects that support business growth and operational excellence.
Manage Operational Processes: Oversee systems such as our proprietary online coaching platform, daily/weekly team trackers, and ensure workflows align with company objectives.
Drive Team Performance: Establish and monitor KPIs to track progress and measure success across initiatives.
Facilitate Team Alignment: Act as a trusted liaison between leadership, team members, and key vendors to ensure smooth communication and execution.
Course-Correct with Agility: Address internal issues, provide feedback, and continue to foster our positive and productive team culture.
Inspire the Team: Lead with energy and productivity, fostering a fun and collaborative culture where everyone thrives. Our client embraces coaching as a fundamental mindset, empowering growth and success.
What We’re Looking For
You’ll thrive in this role if you:
Are a strong communicator and team coordinator with a knack for translating strategy into action.
Effectively manage and motivate a team, ensuring timelines are met, priorities are clear, and executives are fully supported.
Take initiative, work independently, and have experience managing projects and people in a service-based or entrepreneurial environment.
Are detail-oriented, organized, and comfortable working independently while collaborating closely with leadership.
Bring positive energy, a sense of humor, adaptability, and a growth mindset to a fast-paced team.
Are familiar with digital tools and systems (Microsoft Office Suite) – while constantly optimizing workflows.
Have international experience or a global perspective and are comfortable working across time zones (Singapore time zone alignment required).
Move seamlessly between corporate and entrepreneurial settings, demonstrating polished professionalism with clients while fostering an agile, start-up mindset internally.
Protect and enhance the brand by upholding high standards in everything you do.
Why Join Us?
Make an Impact: Play a key role in scaling a globally respected business.
Collaborative Culture: Join a fun, motivated, and high-performing team.
Work Closely with Leadership: Partner directly with the Founder and CFO.
Global Reach: Work with clients and team members across six continents.
Flexible Work Environment: Remote-friendly with hours aligned to Singapore time.
Professional Growth: Opportunities for learning, development, and leadership.
Competitive Compensation: We offer a strong package for the right candidate.
Qualifications (Non-negotiables) – please apply only if you meet these key requirements.
Proven Operational Leadership: Proven experience in operations or team management within high-end professional services or an entrepreneurial setting with excellence standards.
Strong Project Management Skills: A track record of managing complex projects and ensuring flawless execution across multiple initiatives.
People Leadership: Demonstrated ability to lead, manage, and inspire teams effectively in both in-person and remote settings.
International Business Experience: experience working with global businesses, with an understanding of multi-country business dynamics.
Digitally Savvy: Familiarity with launching and managing digital assets and technical systems, with a hands-on approach to ensuring smooth implementation and operations.
Accela Recruitment Services Pte Ltd
EA License: 15C7529
EA Personnel No: R22107085